Welcome to Westside Care Center
Patrick Neagle
Administrator
Dear Residents and Families,
Please use this link to view and sign up for available indoor visits with your loved one at Westside Care Center through SignUp Genius. [NOTE: Residents admitted to isolation must complete the two week quarantine before being able to schedule an indoor visit. Please arrive 15 minutes prior to your scheduled visit for check-in and COVID testing. Appropriate personal protective equipment such as masks will be utilized by both parties during the visit.]
I would like to welcome you to Westside Care Center. Our team of caregivers is committed to enriching the lives of the residents we serve. More than that, we strive to help and assist anyone that comes through our doors. We understand that placement of a loved one in an advanced care setting is challenging and our goal is to use our knowledge and personal touch to support however we can. Compassion is our culture at Westside, through every level of the organization.
My philosophy as an Administrator has been to do whatever is necessary to assist others. I bring that philosophy to our dedicated staff here at Westside, and we are looking forward to showing you our capabilities. Our customer service is a cornerstone that sets us apart from others. I ensure that any issues are handled promptly and effectively but furthermore, take a proactive approach to prevent problems from arising. We are able to accomplish this through teamwork and open and honest communication. Continue reading
Specialty Services
iCare Health Network Blog
All the latest news, discussion, and updates from the iCare & Touchpoints Rehab team.
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iCare Health Network is pleased to announce that Lori Quarterson has joined the iCare team as Vice President of Human Resources. Lori comes to iCare with over a decade of experience in the field of human resources. She completed her Juris Doctor degree at Western New England University School of Law and she is admitted to the Connecticut Bar. Lori also received her certificate in Human Resources Management from the University of Saint Joseph. Lori previously worked as the Director of Hu… -
Fresh River Healthcare Honors Susan Anderson Upon Her Retirement After 40 Years of Service
July 27, 2021
On July 22, 2021 the team at Fresh River Healthcare celebrated the retirement of Susan Anderson after 40 years of dedicated service to residents. Sue has worked in the capacity as an RN Supervisor since September 1980; over 40 years of supervising in the care center! In her role she has worked with all types of residents from all over the State. She has cared of clinically and behaviorally complex residents and assisted in the opening of the Memory Care Center unit for residents with Alzheimer… -
On July 20, 2021 State Representative Bobby Gibson who represents District 15, Bloomfield and Windsor, toured Touchpoints at Bloomfield with leadership from the care center and iCare Health Network. Representative Gibson was shown the entire center including the Touchpoints short term rehabilitation unit, the long term care unit, the rehabilitation gym and spa and more. Touchpoints leadership shared the challenges and ongoing efforts in managing and recovering from COVID. They also discussed pro… -
On July 15, the team at 60 West celebrated Mary Beth Frey’s years of service with iCare Health Network and in skilled nursing and long term care. Mary Beth is 60 West’s Director of Life Enrichment. “Mary Beth brings a compassion and creativity that is second to none”, said Jessica DeRing, Administrator at 60 West. Her leadership in providing Resident centered programming with a dynamic ability to celebrate all backgrounds and interests has not wavered through the years.… -
July 11-17 is National Therapeutic Recreation Week and although it is organized through the National Recreation and Park Association, iCare celebrates its Recreation team and all of the amazing work they have done in the last year and beyond. Each care center’s Therapeutic Recreation Department creates daily life enrichment for nursing home residents and are tasked with keeping it lively, engaging, fun, appropriate to the skills of the individual and providing variety. -
iCare Health Network will be holding a large Job Fair and Hiring Event on June 30, 2021. iCare Health Network is recruiting for full-time, part-time and per diem positions! Locations include our care centers and affiliated homecare agency, Touchpoints at Home. Accepting resumes and applications from new and experienced CNAs, LPNs and RNs. Newly approved, highly competitive pay scales! Comprehensive benefits packages for those that qualify. See all open positions at www.icare.careers. Come…
“I wanted to thank everyone, for your kindness and generous of spirit in making my stay here very pleasant. In all honesty I was initially scared, as I didn't know what to expect. In the days that followed, I was greeted with warm, humor, and professionalism. I have realized that I have been blessed to be here, the healing I needed, the therapy in both Physical and emotional have provided the foundation I needed to regain my inner peace. My new strength will carry me into many brighter tomorrows. As I get ready to leave here please know that every person I have made a connection with will never be forgotten. From my heart to yours….sincere gratitude.”
~ Donna Gagnon (July 2020)
“I am so thankful and appreciative of all the Westside staff members. The last year was extremely difficult for me. I had to make the decision that my parents could no longer live at home. I did not think my Dad could last even an hour without running off. But he did okay! The staff was so patient with his ups and downs. He told me that everyone was very nice. It was wonderful that you were able to place my Mom and Dad together in the same room. From the receptionists at the front desk, the food servers, those cleaning the rooms, nurses’ aides to nurses were always polite, friendly and caring. I was able to sleep at night knowing Mom and Dad were safe. All of you helped me through the hardiest days and months of my life, and I thank all of you for that. You all were a blessing to me. Please continue to stay safe during these strange times.”
~ Family Member of Residents (June 2020)
“When I arrived at Westside Care Center, I was broken. I was broken physically from a major car accident, but was also broken emotionally and spiritually. I had been in recovery and sober for over a year when this happened, and had just been starting to rebuild my life. I was full of anger that this happened to me and I couldn't get over that anger. My recovery continued to be of utmost importance so when I found out that there was iRecovery groups and individual counseling in that area, I was really, really happy. Slowly I got stronger thanks to the amazing physical and occupational therapy team that worked with me every day. As I worked on myself through the groups, I realized that this accident didn't have to stop my life or change who I was. I learned to live with it and that I still had value. I learned to let go of some of the anger, and learned that I could channel it positively and began to advocate for the other residents. I am still sober, picked right up where I left off, and have done tremendous work on myself. It started at the Westside Care Center, where I was pushed to succeed, and was loved and valued until I loved and valued myself. I am grateful for all of the support I got not only with my accident recovery, but in being able to continue my substance use recovery as well. This place is truly one of a kind!”
~ Melissa Maichack (April 2019)
“The staff at Westside were very good to me. I felt very safe and well cared for. I am more than satisfied with all of the services I received here. I loved the physical therapy team, they were very motivating and got me back on my feet. My iRecovery counselor Edwin is excellent, and is a good person, so kind and caring. The iRecovery program helped to cope…and I feel much stronger because of it. I truly feel I am ready to go home and be successful.”
~ Colleen Depaoli