Welcome to Westside Care Center
Dear Residents and Families,
I would like to welcome you to Westside Care Center. Our team of caregivers is committed to enriching the lives of the residents we serve. More than that, we strive to help and assist anyone that comes through our doors. We understand that placement of a loved one in an advanced care setting is challenging and our goal is to use our knowledge and personal touch to support however we can. Compassion is our culture at Westside, through every level of the organization.
My philosophy throughout my career as an Administrator has been to do whatever is necessary to assist others. I bring that philosophy to our dedicated staff here at Westside, and we are looking forward to showing you our capabilities. Our customer service is a cornerstone that sets us apart from others. I ensure that any issues are handled promptly and effectively but furthermore, take a proactive approach to prevent problems from arising. We are able to accomplish this through teamwork and open and honest communication. Continue reading
All the latest news, discussion, and updates from the iCare & Touchpoints Rehab team.
At this year’s Goodwin College’s graduation, Fresh River Healthcare’s Therapeutic Recreation Director Lauren Attenello was named the 2018 valedictorian. Lauren, whose mother Justine has been with Fresh River for over 30 years, has been with Fresh River for over two years but she has volunteering in some capacity at Fresh River since she was six years old. According to mom Justine, she has been around the elderly population all of her life and treated it as a calling.
Touchpoints at Bloomfield named Monia Whyne the Employee of the Month, recognizing her for outstanding customer service, professionalism and quality care.
iCare Management has officially transitioned into the iCare Health Network (IHN). The company has grown with new and additional lines of business and added ancillary services and programs as a complement to its core competency in skilled nursing facility management. Given the comprehensive nature of the IHN continuum, the leadership team expects continued growth in the near future and will continue to review opportunities to expand into other ancillary services and other potential acquisition…
A veterans care program officially opened Friday at a local skilled nursing facility. A ceremony, combined with an American flag retirement, marked the opening of the program at Touchpoints at Manchester. by Jesse Leavenworth, HARTFORD COURANT
HOPE Co-founder Sarah Howroyd Joins iCare as Behavioral and Substance Use Program Consultant
June 6, 2018Sarah Howroyd, co-founder and co-creator of the Manchester, CT HOPE (Heroin/Opioid Prevention and Education) Initiative, has joined iCare Health Network as Substance Use and Behavioral Program Consultant. In this role, Howroyd will shape iCare mental health and addiction programs to be as person-centered and recovery-oriented as possible. She will make recommendations on iCare’s signature iRecovery program, advise on best practices and consult with residents, families and staff.
Today, 60 West in Rocky Hill was one of the long term and post-acute care providers recognized with a 2018 Bronze - Commitment to Quality Award by the American Health Care Association and National Center for Assisted Living (AHCA/NCAL). Implemented by AHCA/NCAL in 1996, the National Quality Award Program is centered on the core values and criteria of the Baldrige Performance Excellence Program, which is also the basis of the metric-based AHCA/NCAL Quality Initiative.