Welcome to Westside Care Center
Dear Residents and Families,
I would like to welcome you to Westside Care Center. Our team of caregivers is committed to enriching the lives of the residents we serve. More than that, we strive to help and assist anyone that comes through our doors. We understand that placement of a loved one in an advanced care setting is challenging and our goal is to use our knowledge and personal touch to support however we can. Compassion is our culture at Westside, through every level of the organization.
My philosophy as an Administrator has been to do whatever is necessary to assist others. I bring that philosophy to our dedicated staff here at Westside, and we are looking forward to showing you our capabilities. Our customer service is a cornerstone that sets us apart from others. I ensure that any issues are handled promptly and effectively but furthermore, take a proactive approach to prevent problems from arising. We are able to accomplish this through teamwork and open and honest communication. Continue reading
All the latest news, discussion, and updates from the iCare & Touchpoints Rehab team.
The staff at Touchpoints at Farmington was honored and recognized with am official citation from the Connecticut General Assembly. State Representatives Bobby Sanchez (25th District) and Mike Demicco (21st District) conveyed the honor. In part it reads, “Beyond your knowledge, expertise and professionalism, you also demonstrated dedication, love, and compassion towards him, and his family over the past two years at Touchpoints…”
Touchpoints at Chestnut organized and celebrated a “Caribbean Week” full of events, food and parties. One event saw staff members sharing their personal stories of life on their island and how they came to be here in Connecticut. The residents enjoyed hearing their personal stories, asked plenty of questions and sang and danced to traditional songs. To close out the week, last Friday staff were encouraged to wear colors representing their island and virtually the entire team prepared dis…
Trinity Hill Care Center residents and staff were treated to a visit by Toast and Dublin, new pet therapy golden retrievers, courtesy of Neil and Linda Clearly. The two friendly canines made their way through the care center to bring stress-relief and joy to those around them in a way that only pets can.
The staff and residents came together to celebrate Evelyn Lindo’s 100th Birthday. Ms. Lindo was born and raised in a little village in Jamaica. She told the group that she never thought in a million years she would see her 100th birthday. She explained that she did a lot of walking and took care of herself. She even joked and stated, “From the top of my body, I don’t feel 100, but from the bottom down I do.”
Touchpoints at Manchester Testimonial: "It's the wonderful people there that make all the difference"
June 6, 2019“All the staff is so knowledgeable about COPD and Congestive Heart Failure. Everyone was helpful in ways you cannot imagine. No one ever made me feel like I was imposing. It’s personal at Touchpoints! It is the people, the entire staff, everyone is so helpful. My Pulmonologist was able to see me at Touchpoints. I also received education and care from Maureen, my Respiratory Therapist…”
staff and their families from Chelsea Place, Parkville and Trinity Hill Care Centers represented iCare at the 2019 Greater Hartford Puerto Rican Day Parade and Festival. The iCare team marched in the parade from Wawarme Avenue, ending in Bushnell Park, decked out in matching t-shirts and regalia and accompanied by two decorated Jeeps. The day’s theme was Honrando el Pasado y Celebrando el Futuro; honoring the past and celebrating the future.