When I arrived at Westside Care Center, I was broken. I was broken physically from a major car accident, but was also broken emotionally and spiritually. I had been in recovery and sober for over a year when this happened, and had just been starting to rebuild my life. I was full of anger that this happened to me and I couldn't get over that anger. My recovery continued to be of utmost importance so when I found out that there was iRecovery groups and individual counseling in that area, I was really, really happy. Slowly I got stronger thanks to the amazing physical and occupational therapy team that worked with me every day. As I worked on myself through the groups, I realized that this accident didn't have to stop my life or change who I was. I learned to live with it and that I still had value. I learned to let go of some of the anger, and learned that I could channel it positively and began to advocate for the other residents. I am still sober, picked right up where I left off, and have done tremendous work on myself. It started at the Westside Care Center, where I was pushed to succeed, and was loved and valued until I loved and valued myself. I am grateful for all of the support I got not only with my accident recovery, but in being able to continue my substance use recovery as well. This place is truly one of a kind!
Melissa Maichack (April 2019)
My brother was recently at Westside. It brought me a great sense of peace knowing that he was being cared for well; that boundaries were set and followed for his own benefit and the welfare of others…The staff were fabulous. Thank you, thank you for all that this facility does on a daily basis to care for this community. They are angels of strength and compassion.
Sister of Patient SM (February 2018)
I want to say thank you to my nurse Dalia, she takes good care of us. She was always alert and attentive to our needs. She really cares about doing a good job. I appreciated all that she has done for me and the patients on the unit. We all wanted to nominate her for Nurse of the Month. Many of the staff take the time to focus on the things that are important to us. This is important because what may be a small concern to some may be a big concern for others. I am happy with the care I got at Westside Care Center. This is the best experience I have had at a nursing home thus far. My family who visits often also expressed how pleased they are with this facility. I would absolutely recommend Westside to others.
Patient JC (Sept 2017)
They were always willing to lend a helping hand and lend assistance to anything I asked. They seemed to be taking good care of [Resident]. April was very nice and helped us out a great deal. I know they were right in tune with the way they treated him, and I really appreciated that. I would tell them that my experience there was pleasurable. It was a clean place with a knowledgeable staff. They were on top of things.
Responsible Party for Patient WF (April 2017)
The staff at Westside were very good to me. I felt very safe and well cared for. I am more than satisfied with all of the services I received here. I loved the physical therapy team, they were very motivating and got me back on my feet. My iRecovery counselor Edwin is excellent, and is a good person, so kind and caring. The iRecovery program helped to cope…and I feel much stronger because of it. I truly feel I am ready to go home and be successful.
They have very kind people there, and I miss them. They were very good to me. I love everyone there. If I needed some place to go again, I would go back there. I would recommend it to anyone that needed to go there. They are very nice.
Patient LS (May 2017)
I would recommend them 100%. I would tell them that the program is goal-orientated with meeting their needs. They break it down to everything being very specific, time-based, and doable. It includes all of the important factors that are needed. Each individual gets assessed and then they work out a program that's specific to their needs. It's the way everyone pulls together to do the job. I really liked that it was that way. When I went there, I did not think that some of my needs were going to be met, but I was wrong. They were more than met. For instance, I had been told before I went there that I could be there for X number of days and after that, I had to be gone because of my insurance. While I was there, they basically asked if they could look into that for me. Four people came in when I was in physical therapy and said that what I was told previously about the program was wrong and they wanted me to know that I could and should probably stay longer because it would be advantageous to me. I liked that they went above and beyond.
Patient SC (June 2017)
The staff was amazing and gave her very compassionate care. They treated her like an adult, a human being. The director was wonderful. The whole staff was amazing. I would tell them that they are very compassionate. The staff is amazing. I would feel comfortable putting a loved one there.
Patient NC's Family (June 2017)
B.J. and I have been friends for about 35 years. Being alone wasn't good for him, so he moved in with us and I have been taking care of him ever since. When it became apparent that I could no longer care for B.J. at home, we decided on another Skilled Nursing Facility. I thought that that place was good, until it closed, and we brought B.J. here to Westside. He was happy here right away! Eric, his Therapist, performed miracles, and got him to walk without any pain! They gave him a special chair that reclines. He's happy. He's always smiling. At the other place, he was sleeping all the time. Here he's up, he reads, and participates in recreation. I think he feels secure. You never see the nurses just sitting behind a desk doing nothing. I know that I made the right decision bringing B.J. to Westside. I never worry about him receiving good care. I would definitely recommend this facility.
friend of J. J. Jenkins
I came to Westside for Rehab after I broke my hip. I really appreciate the staff here because they are excellent, and I am getting better everyday. Therapy gives me strength. I also enjoy making crafts with recreation and I crotchet blankets that I give to others.
I had never been to a nursing home before Westside. Once I got here, I felt comfortable to stay a while. The staff is very nice, and I like the recreation here. They have a lot going on. I play bingo the best! My sisters come to visit me on a regular basis, and I have a lot of freedom. People always want to come to Westside, and I always recommend it.
I appreciated everything about them. I liked the compassion. They did good with the timing and dispensing of medications. They are right on point. They gave me extra food. Jackie, the supervisor, was the best. I also liked Anna and Nicole, the aides. I loved every one of them. They were right on point with everything, every one of the staff members on every shift.
Patient MF (September 2017)